On November 12, the first day the OLPC was available to the public via the “Give One Get One” campaign, I woke up and went straight to the website to order mine. I filled out the form, they charged my account immediately (I paid via PayPal), and I started looking forward to receiving my laptop. I couldn’t wait.
After receiving a thank-you email on Nov. 15, on Nov. 28, I received an email saying that I would receive my laptop between December 14 and December 24, pointing out that “Our ‘first day’ donors are our highest priority and we are making every effort to deliver your XO laptop(s) as soon as possible.”
No problem. Sure, I was hoping to get it sooner than that, but if they got a little behind due to overwhelming response, that’s a good thing, right? Sure. I can wait until the end of December.
The week before Christmas came, and I still hadn’t seen my OLPC. On December 22 (two days before the final date they gave me on Nov. 28), I received an email apologizing that I would not receive my laptop by Dec. 24. They gave me a link to print out a certificate if the laptop had been intended as a Christmas gift, and told me that it would be delivered “before January 15.” Before January 15. Cool. (more…)

